Disbursement, Payment, and Refund Process

Disbursement. Financial aid and scholarship awards are used to pay for your tuition, fees, and on-campus housing balance. Federal aid cannot pay the following charges: Installment Plan, Short Term Loan Origination, Memorial Loan, Late Payment, Default, Excess Hours Tuition, or Repeat Course.

Payment. You, the student, are responsible for paying any tuition, fees, and on-campus housing balance your financial aid and scholarship funds did not cover.

Refund. You will receive money back if you or your aid paid more than the amount needed for tuition, fees, and on-campus housing.

The specifics within each step depend on whether you are receiving financial aid and scholarships for the semester. Choose the population below that best describes you to see how and when each step will affect you.

I have financial aid

Disbursement

Financial aid awards will disburse 10 days before the first class day for the semester. If your financial aid funds do not cover the full expense for your tuition, fees, and on-campus housing balance, you will have to make a payment. If there is money left after your tuition, fees, and on-campus housing balance is paid in full, you will receive a refund.

Payment

If your financial aid funds do not cover your tuition, fees, and on-campus housing balance, you are responsible for paying the difference to Student Financial Services.

Refund

If your financial aid funds exceed the cost of your tuition, fees, and on-campus housing balance, Student Financial Services will issue a refund.

I don't have financial aid

Disbursement

If you have not applied for financial aid for the semester, you will not receive a disbursement and are responsible for paying your tuition, fees, and on-campus housing balance. If you have applied for financial aid, but have not been awarded, you are responsible for paying tuition, fees, and on-campus housing balance. You must complete all requests for additional information to complete your financial aid file. Once all requests are satisfied, you will receive a financial aid award letter.

Payment

Any tuition, fees, and on-campus housing balance should be directed to Student Financial Services.

Refund

If you do not have financial aid, you will not receive a refund.

I have scholarships

Disbursement

Scholarship funds will begin disbursing to your student account the first day of the semester as long as you are enrolled in the credit hours required to receive your award(s).

Payment

If your scholarship funds do not cover your tuition, fees, and on-campus housing balance, you are responsible for paying the difference to Student Financial Services.

Refund

If your scholarship funds exceed the cost of your tuition, fees, and on-campus housing balance, Student Financial Services will issue a refund.

Frequently Asked Questions

Why hasn't my aid disbursed?

There are several requirements you must meet for your aid to disburse. Make sure you do the following:

  • Accept your awards on MyUNT.
  • Enroll for the required amount of hours according to your specific financial aid and/or scholarships. You can find your award descriptions at MyUNT, in your scholarship award letter, or by checking this site.
  • Pay all balances from previous academic years. Your aid will not disburse if you owe a balance equal to or greater than $200.
  • Complete your To Do List on MyUNT. This will inform you of any missing documents or forms that we need from you, or any actions you must take before your financial aid can be disbursed.
  • Meet UNT's Satisfactory Academic Progress (SAP) Requirements.
  • Allow additional time for us to review some specific financial aid (Federal Pell Grants) or scholarships (for students belonging to certain student groups such as athletes, Post Baccalaureate students, transfer students, etc.).
  • If you have accepted a Parent PLUS Loan, you must advise your parent to complete a Parent Loan application.
Why has my financial aid “disappeared”?

Qualifying financial aid awards will show as pending/anticipated until it disburses to Student Financial Services. After your aid has disbursed, it will “disappear” as pending/anticipated aid until funds have been officially applied to any tuition, fees, and on-campus housing balance owed. This process can take several hours because we have millions of dollars to disburse.

In certain situations, your aid may have been canceled due to a change in your award eligibility.

My aid hasn't disbursed. Will my classes be dropped?

As long as your pending/anticipated aid exceeds the amount of your tuition, fees, and on-campus housing balance by the published due date, your classes will not be dropped. Any class schedule changes may affect your tuition, fees, and on-campus housing balance. Monitor your MyUNT closely and take action to secure your classes.

What is pending/anticipated aid?

Pending/anticipated aid includes any financial aid the student has accepted on MyUNT and/or scholarships that the student has been awarded. Pending/anticipated aid does not include College Work-Study or Parent PLUS Loans that have been denied due to adverse credit history by the lender. We recognize pending/anticipated aid as money that will be disbursed and applied to your tuition, fees, and on-campus housing balance for the current academic year. Pending/anticipated aid will not apply to balances owed from a previous academic year.

What if my pending/anticipated aid isn't enough to pay my tuition bill?

If your pending/anticipated aid does not cover your full bill, you will need to make payment arrangements to make sure your classes do not get dropped. You can pay the difference in full out of pocket on MyUNT. If you are unable to pay the full amount owed, you can enroll in an installment plan option by reviewing your holds through MyUNT.

Why hasn’t my Pell Grant disbursed?

Pell Grants automatically disburse for students one business day after full-time enrollment is met. (If you just registered for classes, give it a little more time for your award to disburse.) If you drop below full-time before the 12th class date, your Pell Grant will be prorated to match your new enrollment.

If you will not be enrolled full-time, your award has to be manually reviewed and disbursed and this process can take up to two weeks.

Pell Grants will be reviewed after the 12th class day to confirm attendance. If your professor(s) indicate that you have not attended class(es), your Pell Grant will be prorated to match the number of classes that you have been attending.

How much does it cost to attend UNT?

The Cost of Attendance (COA) is calculated each award period (fall, spring, and summer). The COA is the maximum financial aid available to assist you with educational expenses each term. Actual costs will vary depending on the number of actual credit hours taken, degree plan, residency, room and board choices, and personal expenses. See College Costs for a more detailed outline and explanation of costs.

Where’s my refund?

UNT’s Student Financial Services facilitates the refund process. Student Financial Services’ goal is to have refunds processed by the last date of Regular Registration. You can monitor your refund status on MyUNT.

Why did I get a refund if I still owe a balance to UNT?

One of the following could be the reason:

  • Federal regulations prohibit Title IV/federal financial aid from paying the following charges: Installment Plan, Short Term Loan Origination, Memorial Loan, Late Payment, Default, Excess Hours Tuition, or Repeat Course.
  • Making changes to your class schedule after you received a refund (or had a refund in progress) could result in a new balance owed.
  • A change to your award eligibility occurred after you received a refund (or had a refund in progress).
Can I use my refund to pay for books?

Yes. If you did not receive a refund, cannot afford to purchase your books out of pocket at this time, or have not completed the financial aid process, you can contact Student Money Management Center to discuss the resources available to help pay for books.